You will need a Referral from your General Practitioner or Specialist doctor. Our staff will remind you when you require a new Referral.
Our doctors encourage you to bring a family member/friend to your appointment.
There is free parking for patients (with no time restriction), below the building. There is also free parking (with time restrictions) in the streets surrounding the building.
Please bring your Medicare card, Veterans Affairs card, Private Health Insurance membership card, Pensioner card, current list of medications, documentation and results from your referring doctor.
Café Vinca is situated on the Ground level of Frankston Private.
You can call 03 9781 5244 Monday to Friday from 09.00 am – 5.00 pm. If you are a new patient you will require a Referral from your General Practitioner/ Specialist. Please tell our staff if you have recently had a scan, test, or other procedure.
Please call our staff on 03 9781 5244, they will answer your question or direct your call to the appropriate person.
Please tell our reception staff when you arrive for your appointment, they will inform your doctor.
Our Doctors set their own Consultation fees. A consultation may incur an out of pocket charge. Our staff can tell you what your Doctor will charge for a Consultation, and the expected out of pocket charge. Other out of pocket expenses may include medications, procedures, radiology tests.
We require Consultation fees to be paid on the day of your visit. Rebates can be lodged electronically on the day if youe have your bank details recorded with Medicare Australia. For your convenience payment may be made by : credit card, eftpos, cash or cheque.
You will be given access to a copy of our policy on Patients’ Rights and Responsibilities if you request it.
Our Medical Oncologists are actively involved in many Clinical Research Trials. You can ask your Doctor if there is a Clinical Trial that would be appropriate for you.